garmin vector battery doors – version 3!

If you have a pair of Garmin Vector 3 pedals you will be more than aware of the issues relating to the battery doors.

Shortly after their initial release users of the Vector 3 pedals suffered regular data drop outs and pairing problems with their pedals. Garmin traced these problems to the battery doors and updated the design.

As you may have read from my previous post I eventually bought some of these pedals but waited a while until Garmin seemed to have resolved the issue and the chat about it on the forums died down.

However despite that I too had problems shortly after purchase and Garmin promptly sent me a replacement set of battery holders and doors. That solved the problem and I have had no issues since.

Then last month ago, completely out of the blue, I got this email from Garmin;

Garmin Batter Door
Email from Garmin customer support

Since I had only upgraded these parts from Garmin a few months ago I wondered if this was just the same parts. Perhaps by writing to Garmin I had received the update ahead of their general release and this was just a wider distribution to all owners. Or was this a completely new design? Well since the upgrade was “free” to existing owners I had nothing to loose so I went ahead and ordered some. I was however staggered to see that the replacement battery door kits normally retail at £25.99 per pedal!

Garmin Vector
Garmin web shop 

A few weeks later 2 packets arrived and side by side with the packets from the last update they looked identical, the labels having the same bar code and part numbers;

IMG_0771
Left Side: original replacement door kit, Right Side: most recent replacement door kit.

However on opening them up and checking against the existing parts they were clearly different. Below is a photo of all 3 of the battery holders and door parts I have had. On the left are the original parts supplied with the pedals, in the middle the replacement parts I received shortly afterwards and finally on the right the parts I have received most  recently.

IMG_0768
Three generations of Vector 3 battery holder parts

As you can see all 3 of the sets of parts are very similar. I would say that the plastic battery holders and metal door parts are identical. The only differences I can see are in the metal battery contacts.

Between the first and second set of parts the only difference appears to be in the colour of the metal battery contacts, the physical design appears to be the same. The set supplied with the pedals have contacts with a “silver” finish, the replacement parts have a “gold” finish. I cannot say if this is due to a change in material or just the surface coating. However it did make a difference and solved the performance problems I was having.

The design of the contacts for the parts I have just received however is completely different.

IMG_0774

Again I cannot say if there is any change to the materials used but the additional sprung tabs should make the contacts more robust in the long term.

Lets hope this is 3rd time lucky for Garmin. I think these pedals are a great product and it is a shame they have been let down by something as basic as the battery contacts. However this does seem to follow the “normal” pattern for Garmin of releasing products before they are fully tested.

All this “taking apart” of the pedals did however get me wondering as to why Garmin were having a problem with something so fundamental. I mean what other electronic device do you have where the battery contacts are so apparently weak that you have power drop outs? None right?

IMG_0225

I suspect the issue here relates to the way the batteries are inserted into the rotating pedal assembly. The strain gauges and electrical components are fixed to the pedal spindle along with one half of the battery holder which is fixed in place with 2 screws. The other half of the battery holder is attached to the metal battery compartment cover (or door as Garmin calls it) which is fixed to the pedal body. This means that there is a rotating interface between the outer part of the batter holder and the metal battery compartment cover. Since there is no ‘bearing” here, just a plastic part that is free to rotate against the metal part, there is clearly some free movement in the system. That slack has to be taken up by the sprung contacts in the battery holder, something that is not common.

Now I understand the design better my concern for this product is its longer term reliability. The rotating interface between the metal battery compartment cover and its attached half of the battery holder will undoubtedly wear over time and the additional slop in the system that will generate will result in a reduction in the security of the connection between the battery and the battery contacts.

It would have been more secure to have a separate screw down cap to hold the batteries in place that was connected to the inner rotating assembly  only. The metal battery door would only then have one function, that of providing a water tight seal, thus keeping the rotating parts and static parts separate.  This does seem like a fundamental design flaw to me that will plague users of these pedals for the life of the product.

On reflection I wonder if this is the real reason for the recent design update, not this story that Garmin have concocted about “swelling of batteries”. It would be interesting to cut some of these parts open to see how the interface between the metal battery compartment cover and its attached half of the batter holder is designed. However for £26 I am not that interested!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

18 thoughts on “garmin vector battery doors – version 3!

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    1. Interesting, thanks. I bought my Vector 3 Pedals in 2019 so based on that article they obviously shipped with the “Mark 2” design. That means Garmin are on at least version 4 of the battery doors. Kinda terrible really.

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  1. I wish I had read this before I recently bought my vector 3 (installed last night). You make an excellent point about the rotating contact. I never gave it any thought. As someone who deals with motors and rotating equipment in my work I can tell you that rotating electrical contacts are everywhere but wear is factored into the design. I do wonder at the durability of these contacts on such a small device. The size of these pedals doesn’t lend itself to the kind of robustness you’d find on a motor. And what do they think is a reasonable design life vs how long I expect them to last? If this had occurred to me at all, I would have chosen something else.

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  2. Hi Rideupgrades,

    Thank you for your above information..

    I have also bought my Vector 3 recently.. and found my Right pedal battery problem happened.
    Can you tell me what is the “discount code” which I should use in the parts ordering, so that I can have a pair of free Caps and Circuit Boards?

    Thank you again../Andy

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    1. Hi Andy, I have had a quick look but cannot find the email from Garmin with the code. However I suggest you contact Garmin customer support and I am sure they will help you. I have found them to be very helpful and responsive. If you have only bought them recently they will still be in warranty so if anything needs replacing it will be FOC anyway. Good luck!

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      1. Thanks Rideupgrades,

        I will write direct to Garmin Support..

        Thanks for your swift reply..

        Have a nice weekend / Andy

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      2. Hi Rideupgrades, I have received my battery door replacement kits from Garmin Taiwan free of charge directly. I installed the new battery boards and the new battery caps and tried 2 rides about 150km in total. I found that my Vector 3 are woking properly and without anymore disconnection between my Garmin Edge 520 plus computer and both Vector 3 meters. This seems the replacement kits really bringing my Vector 3 back to life.. And one more remark I should drop here, I have disconnected the Garmin Connect App with my Vector 3, just let the Edge 520 plus connected to the Garmin Connect App. Don’t know this also help or not…

        Best regards/Andy

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      3. Good to hear you have your vector 3’s working nicely now and that you got he replacement parts FOC from Garmin. I hope you are enjoying them and seeing the benefit in your training. If you haven’t done so I can recommend book by Hunter Allen & Andrew Coggan called “Training + Racing with a power meter” to get the most out of your power meter. I am planning to write a blog post about this book but I am to busy at the moment with work. Garmin Connect is also troublesome and I don’t really use the connect app. I just have the Vector 3’s connected to my Edge device to log ride data. At the end of a ride my Edge connects to my home wifi and uploads the data directly. Have fun.

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      4. Hi Rideupgrades,

        I’m back… My V3 suck again… The right pedal signal missing after 500km ride of new battery caps changed. And I need to use it as V3S… (single side power meter).

        Eventually, I wrote to Garmin Taiwan and asked for a RMA. The V3 is now at Garmin’s repairing lab…

        Let’s see what will they find…

        Merry Christmas.. / Andy

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      5. Sorry to hear that but your pedals are still in warranty right (?) so Garmin should repair for you for free. Hope you have a spare pare to use whilst your Garmins are away! Let me know what the outcome is, I’ll. e interested to know, mine have been fine since. Good luck.

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      6. Hi Rideupgrades,

        Received a message from Garmin, they are going to send me a new pair of V3.

        The CS told my original pair cannot be repaired but as I am still in warranty, they will send me a new pair instead. He told me that the new pair has been improved (recently) from their lab…

        Let me further update you later once the new units arrived.

        Happy New Year…!

        Brgds/Andy

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      7. Good to hear that Garmin are sorting things out for you. Interesting to hear there is an updated design. Please post some photos when they arrive, it will be interesting to see if there are any obvious differences! Happy New Year! Stay safe!

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      8. Hi Rideupgrades,

        First of all, Happy New Year to you and your blog readers.

        I have received the replacement set V3 from Garmin Taiwan 2 days ago. The units are brand new with batteries installed in a special smaller package.

        Physically, I cannot see any difference between them from my previous failure units but only see a new rating label has been stuck on the bottom part of the pedals. (I don’t know if your units have this rating label or not) PS. I can send you some pictures if you like.. let me know where should I send to.

        Then, I installed the set back to my bike and did a morning ride. After that I exported the fit data file and tried to study it in details. By comparing the old fit files with the new, I found that hardware version (51) and software version (3.80) were both the same as my old set as well.

        Therefore, I cannot tell what it have been improved… or may be the internal components, I guess if so…

        Best regards/Andy

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    1. Thanks for the link Fabian, do you know the date of the post? I am guessing it is a year or so old now as the design of the battery holder correlates with one of the earlier versions I have. Still interesting to see that Garmin show the installation of pieces of “Insulation tape” to prevent inadvertent shorting of the battery! Unbeleivable! They then go on to explain how you need to “lubricate” the battery. How ridiculous! I understand that there is a lot of vibration on bicycles but manufacturers of other accessories seem to have solved the problem of holding a battery securely.

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      1. Sorry, I do not know the publishing date of the article.
        Anyway I understand that they modified only the shape of the contacts.
        I wonder if some oil lubrication could be obtaind between the metal cap and the plastic battery holder.

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